Shipping Policy – Urbanzoo.in

At Urbanzoo, we aim to deliver your orders quickly, safely, and affordably. Please read our shipping terms carefully before placing an order.

Service Coverage

• We currently deliver to all locations across India.

Shipping Charges

• Minimum shipping charge: ₹50*
• Shipping charges may vary depending on:
  • Delivery destination
  • Product price
  • Product size
  • Product weight

Free Shipping Offers

• West Bengal Customers:
  • All orders within West Bengal are eligible for Free Shipping.
• Rest of India:
  • Orders with a product price of ₹1000 or above are eligible for Free Shipping across India.

Delivery Timeline

• Orders are usually processed within 1–2 business days.
• Standard delivery time is 3–7 business days, depending on your location.
• Remote or rural areas may take slightly longer.

Order Tracking

• Once your order is dispatched, you will receive a tracking ID via SMS/email to monitor your shipment.

Important Notes

• Urbanzoo is not responsible for shipping delays caused by courier partners, strikes, natural calamities, or unforeseen events.
• Additional charges may apply for bulky or oversized products. Customers will be notified before dispatch.

📩 For any questions regarding shipping, please contact us:
Email: info@urbanzoo.in